Rapid Recovery Agency, Inc. has many attributes that are highly beneficial to our clients. Every employee at Rapid Recovery Agency, Inc; is provided with continued education on the recovery industries laws, acts, practices, and standards. Some of which include but are not limited to the; CFPB, FDCPA, UCC, GLBA, SMCRA, NPPI, UDAAP, and all local and State Laws that pertain to Chapter 493 of the Florida Statues. Rapid Recovery Agency, Inc. requires every member of our staff to be educated, tested, and reviewed of all of these subjects. We are also members in good standing with the following organizations:
American Recovery Association (ARA), the world’s largest organization of professional Finance Adjusters and Repossession Specialists. This membership comes with a $5,000,000 Client Protection Bond, as well as continued education via webinars and annual meetings.
Recovery Industry Services Company (RISC), an organization dedicated to providing services specific to the collateral recovery industry and advocate on behalf of all professional practitioners within the industry. RISC provides us with the latest industry trends and educational material for but not limited to the Consumer Finance Protection Bureau(CFPB), Fair Debt Collection Practices Act (FDCPA), Uniform Commercial Code (UCC), Gramm Leach Bliley Act (GLBA), Service Members Civil Relief Act (SMCRA), and Unfair, Deceptive and Abusive Practices (UDAAP). Our entire staff are trained on all these laws and given a test bi-annually to ensure complete understanding of them. They also require their members to undergo an extensive background check and have a 3rd party company do an On-Site Inspection.
Vendor Transparency Solutions (VTS) is a lender driven online compliance management system (CDM) that provides the highest level of transparency in the asset recovery industry. VTS conducts an annual screening that includes a detail inspection of every office and storage facility that our agency utilizes to operate our business. The screenings include a comprehensive on-site compliance inspection, background checks on all employees, verification of all corporate documents, verification of all educational certifications, lawsuits, bankruptcies, operational manuals, verification of all reported equipment and verification of proper insurance and bond coverage.
Rapid Recovery Agency Inc. thrives to maintain and continuously improve our compliance and best practices. All of our facilities are equipped with security cameras covering the full perimeter of our lot and offices, locked shredding bins for both paper and license plates, secured storage for personal property, locked filing cabinets, key lock boxes for all vehicle keys, password protection on all computers with an auto lock after 3 minutes of inactivity, and a strict clean desk policy that is checked nightly.
- RRA utilizes the best equipment in the industry and prides itself on being a completely paperless office. This allows our agents to get real time updates in the field as they come in and dramatically reduces the risk for Wrongful Repossession. RRA is also a full RDN user and masters of skip tracing. Every account that comes in is skip traced and an MVR search is done to verify the correct lien holder before an agent is even sent out.
- With Compliance being the hottest topic in the industry these days, we at RRA want to ensure you that you don’t have to sacrifice results with finding an Agency that is fully compliant. RRA has been a top producing Agency with some of the nation’s largest lenders all while being fully compliant with the CFPB, FDCPA, UCC, GLBA, SMCRA, and UDAAP.
- Please take some time out to check out our profiles on VTS and RISC to get more information on our company and some of our policies.
Our Core Values
We at RRA believe that God owns this business. We want to make sure that all we do in and through the business honors Him. We are not perfect, and make our fair share of mistakes. When we do make a mistake, we will do whatever it takes to make it right.
“A good name is more desirable than great riches; to be esteemed is better than silver or gold.” Proverbs 22:1
Integrity: We do what is right even when no one is watching. We operate with honesty and respect.
Whoever walks in integrity will be delivered, but he who is crooked in his ways will suddenly fall.” Proverbs 28:18
Respect: We treat everyone with respect. We understand that the people who come through our doors are having a difficult time in their lives. We strive to maintain a staff that is compassionate and respectful to everyone. If you have experienced anything short of this, please let us know.
Do to others as you would have them do to you. Luke 6:31